I found this fascinating quote today:
It sounds like Telkom SA just missed a big opportunity to partner with Unlimited IT and address a systemic issue that plagues them both. It is time to step up your game. Let's imagine for a moment an alternate universe, where Telkom SA's response looks like this...Eva Lyford, Biznology Blog by Mike Moran, Sep 2009
read the rest of the article, Opportunity Costs in Social Media, at Biznology.
Image via Wikipedia